Check out the FAQs for questions and guidelines about the Mason ID, Mason Money, meal plans, and door access. If you have further questions, please visit one of the Mason Card Office locations during business hours or submit your question online.
The Mason Card Office follows the university holiday schedule and will be closed on the scheduled holidays and breaks.
Office Location
Student Union 1, Room 1203
4469 Aquia Creek Lane
Fairfax, VA 22030
(703) 993-1004
[email protected]
Mailstop: MSN 5A5
| Monday | 8:30 am – 5:00 pm |
|---|---|
| Tuesday | 8:30 am – 5:00 pm |
| Wednesday | 8:30 am – 5:00 pm |
| Thursday | 8:30 am – 5:00 pm |
| Friday | 8:30 am – 5:00 pm |
Office Location
Van Metre Hall, Room 220
3351 Fairfax Drive
Arlington, VA 22201
(703) 993-2095
[email protected]
Mailstop: MSN 5A7
| Monday | 9:00 am – 5:00 pm |
|---|---|
| Tuesday | 9:00 am – 5:00 pm |
| Wednesday | 9:00 am – 5:00 pm |
| Thursday | 9:00 am – 5:00 pm |
| Friday | By appointment only Email [email protected] |
Office Location
Beacon Hall, First Floor Lobby
10945 George Mason Circle
Manassas, VA 20110
[email protected]
(703) 993-7042
| Monday | 9:00 am – 3:00 pm |
|---|---|
| Tuesday | 9:00 am – 3:00 pm |
| Wednesday | 9:00 am – 3:00 pm |
| Thursday | 9:00 am – 3:00 pm |
| Friday | By appointment only Contact Donna Tressler Email [email protected] Call: 703-993-8355 |
Director
Mason Card Office
Assistant Director
Mason Card Office
Office Manager
Mason Card Office
Tech Support Manager
Mason Card Office
Technical Service Assistant
Mason Card Office
If you plan on using services, such as meal plans, Mason Money, campus shuttles, building access, and off-campus discounts, you must obtain and present your Mason ID at the time of these services.
If your card is lost or stolen, choose one of the following methods to deactivate your Mason ID to prevent any unauthorized usage of Mason Money and meal plans:
For a replacement Mason ID, visit the Mason Card Office on the Fairfax Campus, SciTech Campus, or Mason Square during business hours. There is a $25 fee for a card replacement.
After receiving your replacement card, log into the Online Mason Card Office to reactivate it. If your newly issued Mason ID does not grant you access to buildings or spaces, contact your office or building manager for access management.
Students—All academic and administrative buildings will be open during regular business hours and do not require Mason ID. To access residence halls, contact the Housing and Residence Life staff for support.
Faculty/Staff/Affiliate—All academic and administrative buildings will be open during business hours. To gain access outside of operation hours, contact your office or building manager to request additional access.
Campus services (such as dining, retail, entertainment, and recreation) that are open to the public accept debit/credit cards.
Due to technical challenges, we cannot print physical Mason IDs for all users. We encourage everyone who currently doesn’t have a Mason ID or has lost/damaged a Mason ID to activate the Mason Mobile ID.
For current physical Mason ID users, the physical Mason ID is working properly. If you opt for the Mason Mobile ID, there is no cost for switching from a physical Mason ID card to the Mason Mobile ID. However, once your Mason Mobile ID is activated, the physical card will stop functioning immediately.
There is no cost to use your Mason ID on mobile devices.
If you are new and never downloaded the Mason Mobile ID, follow the steps here to activate your Mason Mobile ID.
If you don’t have access to your old device:
If you still have access to your old device:
Please check the following setup guidelines:
If you experience any technical difficulties, contact the Mason Card Office on the Fairfax Campus during business hours.
iPhones XS and later: Express Mode with power reserve is available for up to five hours after the device’s battery needs to be charged. You can press the side button to check if Express Mode is available when your iPhone needs to be charged. Doing this often may significantly reduce the power reserve for Express Mode. If you choose to power off your iPhone, this feature will not be available.
Android, iPhone 6/6 Plus to iPhone X:Â Your device must have battery power to use the Mason Mobile ID.
Yes. The Mason Mobile ID provides full access to all campus services. Simply tap your device on the card readers, and you can access your meal plan, library, gym membership, building entrance, Mason Money, and more.
All current Mason students, faculty, staff, and affiliates can deposit Mason Money to their Mason ID.
Campus facilities open for public services, such as libraries, dining halls, restaurants, print services, etc., also accept debit/credit cards.
Mason alumni, friends and family, and community members may apply for a Mason Money Patron Card to use Mason Money. Contact the Mason Card Office for details.
Mason Money offers a convenient way to make transactions. It reduces the need for Mason members to carry credit/debit cards on campus.
There are no fees to maintain a Mason Money account.
Please check the Sample Semester Budget for the most common expenses. Deposit amounts vary from person to person. Please adjust to meet your needs.
Mason Money carries over to the next semester and from year to year as long as the cardholder maintains an active student or employee relationship with the university. Any unused Mason Money can be refunded to the cardholder when departing from the university.
Should you have problems with a vending machine not dispensing or not returning your money, please submit a refund or problem request to the appropriate vendors listed below.
If you are on the SciTech, Mason Square, or Front Royal campus, you may identify the office there to assist you based on the Mason Vending sticker on the vending machines.
Coca-Cola (Beverages)
(703) 993-2840
Submit Form
Canteen (Snacks)
(703) 993-2840
Submit Form
If your card is lost or stolen, deactivate your Mason ID to prevent any unauthorized usage of Mason Money and meal plans:
Please note:
Early withdrawals are allowed under extenuating circumstances. A service charge of $25 may apply for refund requests.
If the students or employees departing from the university (graduation, withdrawal, or leaving employment) would like to receive a refund, please email the Mason Card Office with their G Number and mailing address. A service charge of $25 will be assessed for refund requests.
A one-year grace period is allowed once the cardholder’s relationship with the University has been terminated to request a refund. Failure to request a refund will result in account closure and a $25 service charge. Any remaining balance after the service charge is applied will be submitted to the students account. If there is a zero balance on the student’s account then the remaining funds will be submitted to the Commonwealth of Virginia as unclaimed property.
For questions on meal plan options, food nutrition, allergy concerns, or dietary restrictions, please visit Mason Dining FAQs for more information.
Students living in residence halls without full kitchens in the suite must have an Independence or Liberty meal plan per the Mason Housing License Agreement every student signs prior to living on campus. Freshmen and Sophomores must have the Independence meal plan. Junior and above may choose between an Independence and Liberty meal plan.
Students living in residence halls with full kitchens are not required to have a meal plan but can choose one of the following options: Independence, Liberty, Dining Dollars, and Patriot. The only residence halls with full kitchens are Rogers, Northern Neck, Potomac Heights, Liberty, and The Townhouses.
Once completed, the meal plan will be activated immediately during the semester.
If your card is lost or stolen, choose one of the following methods to deactivate your Mason ID to prevent any unauthorized usage of Mason Money and meal plans:
For a replacement Mason ID, visit the Mason Card Office on the Fairfax Campus, SciTech Campus, or Mason Square during business hours. There is a $25 fee for a card replacement.
During Business Hours: Visit the Mason Card Office for a replacement card. There is a $25 fee due at the office.
After Hours: Please contact a dining manager to coordinate access to dining halls, as meal plans cannot be accessed without the Mason ID.
Please allow two to three business days for the meal plan charge to be added to the Student Account. Payment options include credit cards, e-checks, and money orders (payable to George Mason University). Visit Student Account for more information on balance, billing, and payment.
Tip: Payment plans are available with up to 5 installments. A setup fee applies when signing up for split payments.
Note: Mason Money is not accepted for purchasing a meal plan.
Director of the Mason Card Office
Laura Callahan is the Director of the Mason Card Office at George Mason University overseeing the Mason ID program as well as the meal plan and Mason Money programs. Laura has worked at Mason for over 20 years. She holds a BBA degree from Eastern Kentucky University.