Mason Mobile ID
Access your official university ID, campus services, building and spaces, meal plans, and Mason Money conveniently on your iPhone, Apple Watch, or Android device.
Key Features
Enhanced Security
With native built-in biometric features on your device and the app, your personal information is safely stored to prevent unauthorized usage when stolen.
Easy to Access
Make purchases or access buildings and spaces by placing your device near a reader.
Reduce Plastic Waste
Support our sustainability effort and reduce plastic waste on campus. Plus, no more hassle of looking for your physical Mason ID card.
How It Works
Mason students, faculty, and staff may choose between a physical Mason ID card and the Mason Mobile ID. Once users activate their Mason Mobile IDs online, their existing physical Mason ID cards will automatically deactivate.
To switch from the Mason Mobile ID to a physical Mason ID card, visit the Mason Card Office on the Fairfax Campus, SciTech Campus, or Mason Square during business hours. There is a $25 fee for a card replacement.
Activate Your Mason Mobile ID
Hardware Requirements
iPhone: iPhone SE, iPhone 6s, iPhone 6s Plus or later running the latest version of iOS 12 or above
Apple Watch: Apple Watch Series 1 or later running the latest version of watchOS
Android: Version 6.0 or later
Step 1: Upload Photos Online
Current Cardholders: Current students and employees that use a physical Mason ID card can skip to Step 2.
New Users: Log in to the Online Mason Card Office with your Mason NetID and upload one valid government-issued photo ID and one headshot that meets the photo guidelines. Once completed with the above steps, submit for approval.
The approval notice will be sent to the applicant’s Mason email within 7-10 business days. The denied reason will be provided if rejected, and another photo can be submitted.
After receiving the approval notice, please proceed to step 2.
Step 2: Download the Atrium Campus Connect App
International phone users: If you experience an error in loading the app in the App Store, be sure your Apple ID country or region is set to the United States.
Step 3: Setting Up Your Mason Mobile ID
Follow the instructions below to activate your Mason Mobile ID. Once activated, the Mason Mobile ID is available for use immediately.
- Open the Atrium Campus Connect App and insert your Mason email address to confirm “George Mason University” as your organization.
- Log in to the Atrium Campus Connect app with your Mason NetID.
- Follow the prompts to activate your Mason Mobile ID.
- Once you have successfully activated your Mason Mobile ID, click Add to Apple Wallet or Apple Watch to add a pass to the Apple Wallet. This is a required step for the Mason Mobile ID to work for electronic door access, meal plans, and Mason Money.
Please note: users can add the pass on up to two devices (one iPhone and one Apple Watch) that are signed into iCloud with the same Apple ID.
- Enable Near Field Communication (NFC) on your phone in your Settings menu. A common location is Connected Devices > Connection Settings. If not found, use the search function or see your device user manual.
- Open the Atrium Campus Connect app and insert your Mason email address to confirm “George Mason University” as your organization.
- Log in to the Atrium Campus Connect app with your Mason NetID.
- Follow the prompts to activate your Mason Mobile ID.
- Once you have successfully activated your Mason Mobile ID, click the Add to Google Wallet button to add your Mason Mobile ID to the Google Wallet.
International Android users: If your country does not support Google Wallet on your phone, reset the region to the United States
Use Your Mason Mobile ID
Apple Devices
For iPhones 6S/6S Plus and later: The Express Mode is enabled by default. When using your Mason Mobile ID, place your phone near the contactless card reader.
For iPhones 6/6 Plus: Double-click the home button, and select the Mason Mobile ID. Then, authenticating with Touch ID and holding the top of the phone near the contactless reader.
Full Mode (internet required): Open the Atrium Campus Connect app and log in with your Mason Net ID. Tap the card icon on the top-right corner of your phone screen for your virtual Mason ID.
Android Devices
Quick Mode: Press the power button to wake up the screen and place the center of your phone near the contactless card reader.
Full Mode (internet required): Open the Atrium Campus Connect app and log in with your Mason Net ID. Tap the card icon on the top-right corner of your phone screen for your virtual Mason ID.
FAQs
Device Setup
Enrolling in the Mason Mobile ID is entirely optional but encouraged.
All current and new students and employees with compatible mobile devices are eligible to activate their Mason Mobile ID.
- New students and employees may choose between obtaining a physical Mason ID card or the Mason Mobile ID.
- Current cardholders may continue the usage of their physical Mason ID card. However, if they activate their Mason Mobile ID, the physical Mason ID cards will automatically deactivate.
To switch from a Mason Mobile ID to a physical Mason ID card, visit the Mason Card Office on the Fairfax Campus, SciTech Campus, or Mason Square during business hours. There is a $25 fee for a card replacement.
No, you must choose between a physical Mason ID card and the Mason Mobile ID.
There is no cost for switching from a physical Mason ID card to the Mason Mobile ID. However, once your Mason Mobile ID is activated, the physical card will stop functioning immediately. If you wish to switch back to a physical card, visit the Mason Card Office. A $25 card replacement fee applies.
There is no cost to use your Mason ID on mobile devices.
Yes, an approved photo is required for eligibility.
Both the physical Mason ID card and the Mason Mobile ID are official university IDs and are accepted at all services on campus. However, the Mason Mobile ID provides enhanced security and privacy to allow card users to be worry-free with transactions and building entrance access.
- iPhone: On your device, go to Settings > General > About.
- Apple Watch: The Series # for your Apple Watch can be found on the back of the Watch. Note: Series 0 Apple Watch is not eligible for this program. Instructions to verify and/or update your Apple Watch are available online.
- Android: On your device , go to Settings > About Phone > Android Version.
- Apple: up to two devices (one iPhone and one Apple Watch) that are signed into iCloud with the same Apple ID
- Android: one Android phone
- Remove your pass from your old device in the Apple Wallet or Google Wallet app.
- Add your pass to the new device by using the Atrium Campus Connect app.
Detailed profile information can be found through the Atrium Campus Connect app. Information includes:
- Legal name
- Chosen name
- Preferred pronouns
- G number
- Campus classification
In addition, the app will provide transactional history and account balance to help card users manage their meal plan or Mason Money account.
To update your profile, visit the Personal Information section on Patriot Web.
Using Mason Mobile ID
Detailed profile information can be found through the Atrium Campus Connect app. Information includes:
- Legal name
- Chosen name
- Preferred pronouns
- G number
- Campus classification
In addition, the app will provide transactional history and account balance to help card users manage their meal plan or Mason Money account.
To update your profile, visit the Personal Information section on Patriot Web.
Apple Users:
- Sign in to your Find My app online or via other devices to report a loss. This will prevent unauthorized usage of the lost device; however, your other device can still be functional. After retrieving your device, log back into the Find My app to reactivate it. Visit Apple for additional instructions.
- To completely deactivate your Mason Mobile ID on all devices, log into the Online Mason Card Office and select “Lost/Stolen Card.” After retrieving your device, log back into the Mason Online Card Office to reactivate it.
Android Users:
- Log into the Online Mason Card Office and select “Lost/Stolen Card.”
- After retrieving your device, log back into the Mason Online Card Office to reactivate it.
Deactivate your Mason Mobile ID to prevent any unauthorized usage of Mason Money and meal plans:
- Log into the Online Mason Card Office and select “Lost/Stolen Card.”
- Contact the Mason Card Office at (703) 993-1004 or masonid@gmu.edu. If after business hours, leave a voice mail clearly stating your name, G Number, and contact information.
Please note:
- Cardholders will not be held responsible for any unauthorized/fraudulent transactions after the time the card is properly reported as lost or stolen.
- If the cardholder notifies the Mason Card Office of a lost/stolen card within two business days, the cardholder will be responsible for no more than $50 of unauthorized/fraudulent charges that occur before notice to the University.
- If the cardholder does not notify Mason Card Office within two business days of learning of the lost/stolen card and the Mason Card Office can prove notification would have stopped the misuse of the card, the cardholder may lose as much as $500 from the account for unauthorized/fraudulent charges.
iPhones XS and later: Express Mode with power reserve is available for up to five hours after the device’s battery needs to be charged. You can press the side button to check if Express Mode is available when your iPhone needs to be charged. Doing this often may significantly reduce the power reserve for Express Mode. If you choose to power off your iPhone, this feature will not be available.
iPhone 6/6 Plus to iPhone X: Your device must have battery power to use the Mason Mobile ID.
Android: Your device must have battery power and enabled screen awake to use the Mason Mobile ID.
The Mason Mobile ID can be used even if your phone does not have network connectivity, as the Mason Mobile ID is stored on your device. However, a network connection is required to open the Atrium Campus Connect app.
If you are having any difficulty using your Mason Mobile ID to complete a transaction, report any issues to the Mason Card Office at masonid@gmu.edu or contact (703) 993-1004 so we can investigate.
When using Express Mode (iPhone 6s or later), your Mason Mobile ID will not be displayed with other cards in Apple Wallet for security reasons.
Apple: Express Mode is turned on by default. If you are using Express Mode, you do not have to do anything. If you are not using Express Mode, you will have to authenticate each time you access your phone. This is a user security preference. Follow the instructions online to update your security preference.
Android: By default, your Mason Mobile ID can be used without unlocking your phone, but the phone must be powered on and “awake.” Follow the instruction to set up a screen lock for accessing your Mason Mobile ID only when the phone is unlocked by accessing the Google Wallet.
Yes, you can use your Mason Mobile ID at off-campus merchant locations where your Maons ID is accepted.
It is not determined if Mason Mobile ID will be accepted by the Virginia Department of Elections as an acceptable form of voter ID. The physical Mason ID card is an acceptable form of ID for voting in Virginia. Eligibility outside of the state of Virginia may vary. Please check voter ID requirements for individual states.
SUPPORT
The Mason Card Office — For questions related to the device setup and using your Mason Mobile ID, please contact the Mason Card Office.
Apple & Android Support — For questions about your device software upgrade, Apple Wallet/Google Wallet, or iCloud, please contact their respective support team.
